Ordering
Q: How can I place an order?
A: It’s easy! Scan our QR code to load our ordering site, select the menu items and pay securely via credit card. An order confirmation email will be sent to you with a order # to pick up your order in the store location.

Q: Can I customize my order?
A: We try our best to cater to customisations, you can indicate these through the ‘Comment’ field when ordering.

Q: Can I track my order in real-time?
A: Yes, your order status is updated ‘live’ on our order site. You can also refer to the link included in the order confirmation email to check on the progress.

Q: What should I do if there's an issue with my order (e.g., wrong items, missing items)?
A: Kindly check your orders with the staff when collecting them at our shop. You may speak to the staff should there be any issues.

Q: Why should I create an account on your website?
A: Creating an account alows you to make easy repeat orders, your will also enjoy discounts. It is an easy 1-time registration process taking less than 2 minutes.


Payment
Q: What payment methods do you accept?
A: We accept only credit/debit cards via online payment.

Q: Is it safe to use my credit card on your website?
A: Yes, our website uses SSL encryption to ensure your payment information is secure. Your credit card information is not stored by us but only by Stripe, an audited and certified Level 1 PCI Service Provider as our payment partner.

Q: What are your operating hours?
A: We are open for weekday lunch (excluding public holidays) and accept orders between 11am to 2pm.

For any other questions or concerns, feel free to contact us at our WhatsApp number 6589178328